simon nicholas white
photography

Terms

These terms should be read through before placing your order. If you do not accept these terms you should not place an order.

Delivery – United Kingdom

All online prices are inclusive of packaging and delivery within the United Kingdom.

Your order will be checked carefully before packing, when it will be personally approved, signed and dated by the fine art photographer Simon Nicholas White. It will be posted to you by Royal Mail Special Delivery™ Next Day. We will contact you by email or telephone to notify you that your order has been despatched.

We trust that your order will reach you in safe condition within 30 days of receipt of your order or cheque being processed. All prints are subject to availability and are subject to prior authorisation of your payment.

If for any reason we are unable to deliver your print within 30 days of receiving your order you will be entitled to withdraw your offer and to receive a full refund.

Prints sent to addresses within the United Kingdom are sent via Royal Mail. In the event of postal strikes or other events beyond our control we may use other approved couriers. We are unable to accept liability for delays caused by the postal services.

A signature is required on receipt of all purchases; receipt of a signature will be considered as proof that the order has been delivered to you.

Prints are offered for sale through our online web site only; we are unable to deliver goods in person or to accept buyers at our business address. We do not operate a showroom or high street retail premises.

Damage in Transit

In the unfortunate event that you discover at the point of delivery that the package has been damaged in transit, please refuse delivery of the goods, do not open the goods, do not sign for the goods, please allow the postal services or courier to return the goods to us. We will then contact you to offer you the choice of either a replacement print or a full refund. Please note that processing your refund may take up to 30 days.

Returns Policy

We hope that you are happy with your purchase; however, if for any reason you are unhappy with your purchase please contact us and we will provide you with a returns address. Providing that your purchase is returned within 14 days of receipt, is in resaleable condition, has remained unframed, is returned adequately sealed in the original packaging, and is returned by Royal Mail Special Delivery™ Next Day, we will provide a refund less return postage costs, goods are returned at your own cost.

In the first instance please contact us by both email and telephone stating the image reference number, the original method of payment and the purchaser's full name and contact details and we will provide you with a returns address. Please note that we are unable to authorise refunds until we have received and inspected the returned goods, and that after having made an authorisation, refunds may take up to 30 days to process.

Returning an incorrect item

In the unfortunate event that we have sent you an incorrect item, please follow our returns policy, please mention in your initial email and telephone contact with us that you have received an incorrect item, and return the item to us within 14 days.

Providing that the returned item meets all of the conditions of our returns policy we will provide either a refund or replacement print as per your instructions, additionally we will reimburse your Royal Mail Special Delivery™ Next Day service postage.

Please note that we are unable to provide refunds or replacements for goods that are returned in person, neither are we able to arrange collections; returns must be made through the Royal Mail Special Delivery™ Next Day service and must meet all of the other terms and conditions as stated in order to qualify for a refund or replacement.

Losses and Delays when returning goods

When returning your purchase to us we cannot accept responsibility for any losses or delays caused by the Royal Mail or by any other delivery service that we may recommend to you in the event of postal strikes or other events beyond our control.

It is your responsibility to obtain documentary proof from the Royal Mail acknowledging loss or delay on their part; you must then send us the original documents within 5 working days of receipt by Royal Mail Recorded Signed For™.

Please note that we are unable to process your refund until we have received and inspected either the returned goods or the original documents issued by Royal Mail admitting loss.

When providing proof of loss during the returns process, we are only able to accept original documents, we are unable accept emailed or faxed copies; nor documents delivered in person or put through our letter box or sent by any other form of delivery where proof of posting has not been obtained along with a signature on delivery.

International Delivery

Postage and packaging will be charged for other worldwide territories according to dimension, weight and destination, please contact us for further details. All communication relating to International Orders must be in English, we are unable to provide translation services.

Please note that we will only accept payments for International Orders in UK pounds sterling. We do not accept or process International Orders until we are reasonably able to ascertain that the order is both legitimate and genuine.

International buyers are responsible for complying with the importation legislation and regulations, import duties and taxes of the country they are importing goods to.

Please note that Royal Mail do not consider international deliveries to be missing until 30 working days have passed.

Availability and Description of Goods

We reserve the right to cancel or refuse orders for goods that have been listed at the incorrect price or incorrectly described.

The availability and prices of goods are liable to change.

If we make any changes between the completion of your order and the contract; you will have the right to decline the offer by email, or to accept the change, in which case we will email you with the new offer.

Data Protection

Simon Nicholas White does not sell, barter, trade or rent your name, address, email address, telephone number or any other personally identifiable information about you unless permitted or required to by law or in order to protect the safety of our employees, to protect our rights, terms or property.

We do not sell, share or store your financial details with third parties. However, if you choose to contact us, then we may keep a record of that information. This policy does not apply to any third parties that are linked to this web site.

This site does not use cookies.

Contract

Throughout this web site, all products, goods and items are supplied by Simon Nicholas White and shall be referred to as 'Scottish Naturesques', 'Simon Nicholas White', 'Simon Nicholas White Photography', 'we', 'our', or 'us'.

By accepting these terms you are confirming that you are at least eighteen (18) years of age. Please do not place an order if you are under 18 years of age. Please ask your parent or guardian to place the order on your behalf.

Simon Nicholas White is not responsible for any defects in your print arising from wilful damage, poor framing, accidents, displaying the print in unsuitable conditions, bright light, heat, humidity, damp or wet surfaces, animal or insect damage, fair wear and tear, negligence by you or any third party and as such is not liable to provide a refund or replacement print for defects arising in prints after the customer has taken delivery of the goods. This condition does not affect your statutory rights.

Intellectual Property and Copyright

By offering or submitting your thoughts or ideas regarding the design or operation of this web site or of any of our other web sites, you are acknowledging that we can use them free of charge and in any manner that we wish and at any time.

Simon Nicholas White owns all rights in the web site including without limitation all copyright, brands, graphics, logos, icons, trade mark rights, text, code, video, audio clips and design. If you breach our intellectual property rights or those of any third party in connection with this site, through the use of content crawlers, spiders, extraction tools or similar data gathering tools or software, or pose an unreasonable load or burden on our website or business infrastructure, you agree to compensate us in full for any damage, loss, costs or legal fees.

Web Site

You must request written permission from us before establishing a link to this web site, please notify us by email at 'info@simonnicholaswhite.com' in the first instance and await our written reply before establishing the link. You must terminate the link immediately upon our request.

You must not under any circumstances establish an embedded link or any other form of direct link to the web site content which does not show the rest of the page or pages on which the content would normally be seen on the web site. You must not obscure or remove any intellectual property, contract, data protection, copyright notices, or any other notices.

We are not responsible for the content or any loss or damage caused by visiting third party web sites linked to this web site. By using this web site and any links within the web site or links to this web site you agree that you will not involve us in any dispute between any third party and yourself.

Simon Nicholas White is not responsible for any costs you incur whilst visiting this web site, neither are we responsible for any costs, damage or loss you may incur through access to third parties through this web site.

We reserve the right to restrict, suspend or terminate access to this web site at any time and without notice. It is prohibited to store, distribute, display, copy or transmit the content or images of this web site except when placing an order with Simon Nicholas White when it is acceptable to temporarily electronically copy or print content or images solely for personal non-commercial usage when placing an order.

We do not represent that the web site or the server that makes the web site available will be error-free or free of viruses or other harmful components.

Information on this web site or any other web site owned by Simon Nicholas White may be changed or removed at any time without notice.

In respect of our Terms, in the event that you wish to instigate court proceedings against us you must do so within the United Kingdom. If you live in Scotland then Scottish law will apply, and if you live in England or Wales then the laws of England and Wales will apply.

Business address: 2/3 Keir Street, Edinburgh EH3 9EU, Midlothian, Scotland

These terms were last updated January 2013

©Simon Nicholas White Photography

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